Equality and Human Rights

Water level

This one-day course aimed at line managers in the public sector looks at how the key principles of the Equality and Human Rights Acts impact on their role as managers and service providers. It is focussed on practical situations drawn from real-life case studies and provides plenty of opportunity for questions, debate and reflection.

Course Outline 


  • What is a ‘protected characteristic’?
  • When does discrimination law apply?
  • Human Rights: myths and reality

Direct discrimination

  • What causes discrimination?
  • Less favourable treatment
  • Guarding against unconscious bias
  • Common situations where discrimination may take place

 Indirect discrimination

  • What practices can cause disadvantage?
  • Common situations that risk indirect discrimination
  • The justification defence

Harassment and victimisation

  • Defining harassment
  • The difference between harassment and ‘banter’
  • Dealing with complaints about harassment
  • What is victimisation?

Disability discrimination

  • Defining disability
  • Discrimination arising from disability
  • The duty to make reasonable adjustments

Case studies: key risk areas

Delegates work through a number of short examples of situations in which there may be discrimination or human rights implications. The task will be to identify the risk and the steps that a manager could take to avoid or manage it.

 What can go wrong?

  • Resolving disputes in the workplace
  • Liability for discrimination – including personal liability
  • Handling Employment Tribunal claims
  • Compensation and remedies

Final questions and round-up